The EIC has established a policy and documented procedure(s) for suspension, Withdrawal or reduction of the scope of certification, and shall specify the subsequent Actions by the EIC
The certification body shall suspend certification in cases when, for example:
--- the client’s certified management system has persistently or seriously failed to meet certification requirements, including requirements for the effectiveness of the management system;
--- the certified client does not allow surveillance or recertification audits to be conducted at the required frequencies;
--- the certified client has voluntarily requested a suspension.
Under suspension the client’s management system certification is temporarily invalid, the EIC shall have enforceable arrangements with its client to ensure that in case of suspension the client refrains from further promotions of its certification. The EIC shall make the suspended status of the certification Public accessible and shall take any other measures it deems appropriate.
The EIC shall restore the suspended certification if the issue that has resulted in the suspension has been resolved. Failure to resolve the issues that have resulted in the suspension in a time established by the EIC shall result in withdrawal or reduction of the scope of certification
NOTE- In most cases, the suspension would not exceed six months.
The EIC shall reduce the scope of certification to exclude the parts not meetingthe requirements, when the certified client has persistently or seriously failed to meet the certification requirements for those parts of the scope of certification. Any such reduction shall be in line with the requirements of the standard used for certification.