Total Quality Management (TQM) is a structured approach aimed at helping organizations improve their practices to consistently produce high-quality products and services. Training in TQM is often offered at certificate and graduate certificate levels.
Total Quality Management (TQM) is a management approach that focuses on continuous improvement of products, services, and processes by involving all employees at every level of an organization.
Its goal is to enhance customer satisfaction
improve efficiency
reduce waste while maintaining high standards of quality.
The Total Quality Management Certification Exam assesses your understanding of essential TQM concepts, methods, and practices. It includes topics such as the definition and core principles of TQM, fundamental theories, quality improvement tools, strategies for implementing TQM, and its use across various industries and organizational environments.
